At Chamonix Estates, the safety and well-being of all our customers is our highest priority. We know it’s an unsettling situation at the moment and you may have some concerns around coronavirus (Covid-19) which is why we would like to reassure you that we are monitoring the situation extremely closely and are following all advice issued by the Government and Public Health England.

To our knowledge there have been no actual or suspected cases of coronavirus across the properties and estates that we manage, however, we are taking the following measures:

  •  We have introduced additional cleaning to our already strict routines
  •  All Chamonix colleagues have been issued with clear guidelines around coronavirus and the workplace
  •  Although we are adopting a no-handshake policy, elbow bumps are positively encouraged.

Finally, if you are feeling unwell, or have recently returned from an affected area, for the safety of everyone we ask you please to review Public Health England’s advice and self isolate in line with their guidelines. We would be grateful if you would let us know so that we can make sure our colleagues are aware and we can advise neighbours if appropriate.

Like many organisations, we have been working hard in recent weeks to ensure we have plans in place for business continuity during this challenging period. Our office based teams have full access to all systems to enable them to work remotely should the need arise and we will continue to provide all site based services, giving particular priority to matters of health and safety.
During this period we would ask our customers, where possible, to use our online Property Issue Management System to report any maintenance issues within your development. This is the quickest way of letting us know and will ensure we can keep you updated. Please visit www.cepims.co.uk
We will be working hard to minimise disruption but should there be any key changes we will keep our customers updated. If you do have any concerns please get in touch at enquiries@chamonixestates.co.uk

We’ll continue to monitor and review everything we do in order to overcome the current challenges and put your health and well-being first.

Updated: 16/03/2020