We have announced today that Chamonix Estates is being acquired by FirstPort, the UK’s leading residential property service provider. This will see our property management division joining FirstPort.
For Chamonix Estates customers, the service you receive from Chamonix, the teams you interact with day-to-day, how we manage your development and how you contact us are still the same following today’s news.
Over the coming months, we will be working with FirstPort to fully integrate our property management teams and operations into the FirstPort group. At the point of integration, we will write to you to let you know if there are any changes you need to know. However, please be assured that our shared priority is to ensure a smooth transition that continues to deliver the high standards and service you expect from us.
Nigel Howell, CEO of FirstPort, commented: “I am delighted to welcome Chamonix’s 54,000 customers and 100 employees to the FirstPort group. FirstPort continues to grow as an experienced and trusted residential service provider, with our customers at the heart of what we do. We are committed to delivering the very best in property management services and are looking forward to continuing and building on Chamonix’s great work.
“We understand how important it is to ensure continued, high quality service delivery and we will be working hard as a newly combined team to make sure there’s a smooth and clear transition plan and integration for customers, clients and colleagues as Chamonix joins FirstPort.”
Adrian Povey, CEO of Chamonix Estates, commented: “Having built Chamonix from the ground up, starting in 2006, I’m really proud of what we have achieved over the last 14 years. Delivering a great service for our customers has always been our priority, and I’m really pleased we’ve found the right home for Chamonix to continue to grow and fulfil this ambition. FirstPort shares our commitment to customer service and driving higher standards for our industry, and I’m really excited by the opportunities ahead for Chamonix employees, customers and clients, as they benefit from FirstPort’s investment in new digital systems and extensive in-house expertise.”
The repair and maintenance services business will remain a separate entity but will still deliver the same services to our customers, as a supplier, under the continued management of CEO, Adrian Povey, and a new brand, Community Property Care.
3rd December 2020